Shipping policy

Shipping Policy

Free Shipping We offer free standard shipping on all orders within the United States. No minimum order required.

Estimated Delivery Time Orders are typically delivered within 7–10 business days from the date of purchase. Please note that processing time of 1–3 business days is included in this estimate.

Order Processing Orders are processed Monday through Friday, excluding public holidays. You will receive a confirmation email once your order has been placed.

Tracking Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery.

Delays Delivery times are estimates and not guaranteed. Delays may occur due to high order volumes, weather conditions, or carrier issues. We appreciate your patience.

International Shipping At this time, we only ship within the United States.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, or does not arrive within the expected delivery timeframe, please contact us at support@oqelvi.com as soon as possible. We review the situation and work with you to determine the appropriate resolution.